Las Vegas Travel Agent Forum

2:00pm PDT

Group Travel from A to Z

Sunday March 30, 2025 2:00pm - 5:00pm PDT

Groups can represent significant and lucrative business opportunities for your agency if done right. This extended session will cover Groups from A to Z with a focus on finding and servicing group business (including their unique needs); tips and tools to streamline and properly manage groups of any size without overwhelming your agency; and the contractual elements and language to keep your agency and clients safeguarded.

Sunday March 30, 2025 2:00pm - 5:00pm PDT

Educational Session

9:15am PDT

Automation & Innovation for Your Agency

Monday March 31, 2025 9:15am - 10:15am PDT

New tools and technology can positively impact your workflow, dramatically streamlining your day-to-day while helping you better allocate time toward selling and retaining more clients. Join us as we discuss the back-office tools designed to eliminate your pain points while taking your business to the next level!

Monday March 31, 2025 9:15am - 10:15am PDT

Educational Session

9:15am PDT

Create a Sales Plan to Drive Agency Growth

Monday March 31, 2025 9:15am - 10:15am PDT

An effective sales plan is an essential tool for success, helping to improve performance and achieve goals, yet many travel professionals fail to properly lay out a sound mapping of sales strategies and tactics. This session will cover key factors in sales success, such as defining goals, creating a plan of execution and metrics to define your agency’s sales success.

Monday March 31, 2025 9:15am - 10:15am PDT

Educational Session

9:15am PDT

Curating Authentic Holiday Experiences with DMC Partners

Monday March 31, 2025 9:15am - 10:15am PDT

With more and more clients seeking out authentic and unique experiences, there’s never been a better time to partner with local destination management companies (DMCs). Come learn how the expertise of a local DMC can take your clients vacation from ordinary to extraordinary. From transportation to hidden gems to group management, there’s so much to discover (and easy ways to earn).

Monday March 31, 2025 9:15am - 10:15am PDT

Educational Session

10:30am PDT

Getting to YES Faster! Personality Selling with Bulls, Owls, Lambs, and Tigers!

Monday March 31, 2025 10:30am - 11:30am PDT

Unlock the key to effortless sales and seamless communication in travel planning (and life!) Join the President of Vacation Planners, Jenn Lee, for an insightful webinar to transform how you connect with clients and understand yourself. Delve into the world of four distinct personality types – Bulls, Owls, Lambs, and Tigers – and discover how this knowledge can dramatically boost your success as a travel advisor.
You can elevate your client relationships, boost your sales performance, and transform your approach to travel advising. Don't miss this opportunity to gain a significant edge!

Monday March 31, 2025 10:30am - 11:30am PDT

Educational Session

10:30am PDT

Legalities for Your Travel Business

Monday March 31, 2025 10:30am - 11:30am PDT

Join us for an informative presentation focused on the legal side of your travel business. This all-encompassing session will cover a wide-range of topics to give your agency a 360-degree approach to minimizing risks! Topics will include: client contracts/liability waivers and other legal documents; E&O Insurance; IC/employee terms and conditions; client crisis management and more!

Speakers

Thomas Carpenter

Attorney, Carpenter Law Office

Thomas R. Carpenter is an attorney in private practice, representing clients in the arts, entertainment, media, and travel industries. With more than 25 years of experience, he has run the legal department of two major entertainment industry labor organizations and served on the leadership... Read More →

Jeffrey Ment

Managing Partner, Ment Law Group, PC

Jeffrey Ment provides legal counsel to travel companies around the world. He has been in the travel industry for more than thirty-five years. Prior to law school, he gained valuable experience while working as a travel advisor, tour guide and sales manager for two airlines. Mr... Read More →

Monday March 31, 2025 10:30am - 11:30am PDT

Educational Session

10:30am PDT

Luxury Travel: Tips to Sell Next Level Travel

Monday March 31, 2025 10:30am - 11:30am PDT

Learn the psychology of the affluent traveler and the secrets to selling luxury travel. Hear insights on selling luxury travel; understanding how to cultivate business within this lucrative niche; tap into the mind of today’s luxury traveler; explore their wants and interests in any experience and how you can secure your role as their trusted consultant.

Monday March 31, 2025 10:30am - 11:30am PDT

Educational Session

8:30am PDT

From Land to Sea (or River): Selling the Cruise & Tour Experience

Tuesday April 1, 2025 8:30am - 9:30am PDT

Combining a land and sea (or river) experience is one of the most memorable opportunities for your client (and a commission opportunity for you)! In this session we’ll discuss why this is the perfect combination of travel; the profile client; unique itineraries and key destinations; what’s included and not and more!

Tuesday April 1, 2025 8:30am - 9:30am PDT

Educational Session

8:30am PDT

Get Covered: Selling and Understanding Travel Insurance

Tuesday April 1, 2025 8:30am - 9:30am PDT

Expect the unexpected for your clients and insist on a layer of protection with travel insurance. The importance of travel insurance is more critical than ever and this session will cover key points you need to know. This session will cover What is Covered (or not) and any recourse should the unexpected happen; types of insurance; policies for different client types; cancel for any reason policies; forms, documents and declarations key to protecting you and your agency; and your legal responsibility (and your clients’ responsibility in the process).

Tuesday April 1, 2025 8:30am - 9:30am PDT

Educational Session

8:30am PDT

UNPACKING Marketing Strategy for Travel Agents

Tuesday April 1, 2025 8:30am - 9:30am PDT

Like packing a bag efficiently for a trip, what goes into your marketing plan, is just as important as what gets left out. Using parallels between packing light for travel, and creating an effective marketing strategy, Mary Charleson, also known as the “Carry-on Queen” will unpack her top marketing tips for travel agents, emphasizing the strategic use of social media and email marketing. Informed by travel agent research, interviews, and case studies, plus Mary’s observations on marketing trends, this session will both educate and entertain.

Speakers

Mary Charleson, MBA, CSP

Marketing Educator, Speaker & Strategist, fiveminutemarketing.com

Mary Charleson, is a marketing speaker, educator and strategist. She is the author of www.fiveminutemarketing.com blog and weekly newsletter. Mary has authored two books: Word of Mouth Mouse & Mobile and Five-Minute Marketing and is a 15-year member of the Canadian Association of Professional Speakers.Mary’s career spans over 20 years in media and marketing. She holds an MBA in marketing... Read More →

Tuesday April 1, 2025 8:30am - 9:30am PDT

Educational Session

9:45am PDT

AI for the Non-Techie Travel Advisor

Tuesday April 1, 2025 9:45am - 10:45am PDT

AI is transforming the way travel agents work, making it an essential tool for staying competitive in today’s market. In this 101 session, discover how AI can revolutionize your approach to communication, streamline quoting processes, and elevate your social media presence. Learn practical, actionable ways to enhance your services and grow your brand with AI—no tech expertise required, just an open mind.

Tuesday April 1, 2025 9:45am - 10:45am PDT

Educational Session

9:45am PDT

Building a Strong Brand: Consistency and the Consequences of Breaking it!

Tuesday April 1, 2025 9:45am - 10:45am PDT

In today’s competitive market, brand consistency is key to establishing trust and recognition among your clients. We will explore what it truly means to create a cohesive brand identity, from your messaging and visual elements to customer interactions and service delivery. Additionally, we’ll discuss the potential pitfalls of “breaking the brand” – the missteps that can erode trust and loyalty among your clients. Advisors will walk away with five actionable items that can be implemented immediately!

Tuesday April 1, 2025 9:45am - 10:45am PDT

Educational Session

9:45am PDT

Partnering for Success: How to Create a Win Win Seller Supplier Partnership

Tuesday April 1, 2025 9:45am - 10:45am PDT

Do you want your business to reach its full potential? This must-attend session will explore the power of a strong relationship plays with your preferred partners Business Development Manager (BDM). Uncover the critical aspects this important relationship lays in your success, including collaborative initiatives; opportunities and assets that will maximize your profitability; exclusive experiences that will give you a competitive edge; and best of all, success stories that have resulted from strong BDM partnerships.

Tuesday April 1, 2025 9:45am - 10:45am PDT

Educational Session

11:00am PDT

Qualifying Your Client for the Right All-Inclusive Experience

Tuesday April 1, 2025 11:00am - 12:00pm PDT

The All-Inclusive Experience is continuously evolving, allowing you to sell this incredible vacation experience to a wide range of clientele. From couples, to families, to groups with special interests, there's never been a better time to tap into the all-inclusive rewards that await you. Hear from top all-inclusive experts as they discuss why the all-inclusive vacation rivals any vacation experience you're currently selling; new and exciting profit channels for the all-inclusive seller; what you need to know about your client to book the perfect all-inclusive vacation; and how working with your supplier representatives can positively impact your client's stay (and your next clients, too).

Tuesday April 1, 2025 11:00am - 12:00pm PDT

Educational Session

11:00am PDT

Session

Tuesday April 1, 2025 11:00am - 12:00pm PDT

Tuesday April 1, 2025 11:00am - 12:00pm PDT

Educational Session

11:00am PDT

Supplier Partners Share! Using Social Media and Digital Tools to Achieve Your Goals

Tuesday April 1, 2025 11:00am - 12:00pm PDT

Maximize your social media and online strategies with tips from top industry partners – business development
manager! From social media insights to partner platforms and tools, this session will cover actionable ways to innovate your offerings while increasing your earnings with proven tips! You won’t want to miss this session!

Tuesday April 1, 2025 11:00am - 12:00pm PDT

Educational Session

8:30am PDT

Around the World

Wednesday April 2, 2025 8:30am - 9:45am PDT

Join us for a fast-paced trip Around the World where we’ll explore a world of travel! Delivering a comprehensive
blend of destination and global experience presentations, this exciting addition will fast-track your knowledge and commission potential with long-haul travel opportunities!

Wednesday April 2, 2025 8:30am - 9:45am PDT

Educational Session

8:30am PDT

It’s All About the Base, Database, No Trouble!

Wednesday April 2, 2025 8:30am - 9:45am PDT

Success as a Travel Advisor starts with marketing, progresses through sales and culminates with exceptional service. The common element through every step in the journey is the care, feeding and love of your database! Join Scott with his 40 years of retail expertise and learn how to build, cultivate and coddle your database to maximize results. You will not only be singing the title of the workshop along with him but will walk away with specific steps on how to take your business to the next level.

Wednesday April 2, 2025 8:30am - 9:45am PDT

Educational Session